Craig S Miller - iHeart Media

iHeart Media

Senior UX Designer (2003 – 2013) Led the UX design direction and management of the company’s B2C marketing website, which featured iHeartRadio’s first station search (combining hundreds of radio stations to filter and listen online). I collaborated with user researchers, developers, IT engineers and consultants.

Radio station search featuring search by city, state and genre

Highlights

Led the UX for iHeart Radio's first online station search
Designed the parent company's corporate website to include all divisions and press rooms
Collaborated with CEO, division directors, user researchers, developers, engineers and consultants
Designed, developed and maintained the Sharepoint employee intranet
Created an Investor Relations website along with designing printed shareholder materials

During my time with iHeart Media, previously Clear Channel, I was the lead UX designer for the company's core business site featuring its first radio station search, investor relations, outdoor and a press room for all divisions.

Station search results

Station city search

Outdoor homepage

The first online radio station search at iHeart Media was a huge effort that involved multiple stakeholders, consultants and internal software engineers. I led the UX design and research, interviewing key radio station outlets, and collaborated with engineers and outside consultants to produce the company's station search.

Clear Channel website home

Media + Entertainment home

Press Room

I designed and developed the Sharepoint powered company's employee portal website (Tech Exchange) that featured self service tech help, popular forms + documents, a top questions section and site search.

I worked closely with the Investor Relations department to build a custom HTML app that would provide a solution to easily allow batch uploads for secure financial documents and to also see the status for each import.

Tech Exchange

Financial batch app

Sharepoint intranet portal

In addition to UX and development efforts, I also designed print materials for corporate share holder letters, corporate social responsibility reports and internal advertisements for product promotions, events and company awareness.

Investor relations company review

HD digital radio print promotion

Shareholder letter

Google Sites

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